DHHR reminds the public about access to behavioral health resources

CHARLESTON, WV – The West Virginia Department of Health and Human Resources (DHHR) has sent a reminder to caregivers to use Help4WV’s Child Crisis and Referral Line for children suffering from behavioral health issues during the COVID-19 pandemic.

The Children’s Crisis and Referral Line is a service of the Help4WV addiction and mental health support line that connects people to local behavioral health services. The service is available 24/7 by text or call at 844-HELP4WV (844-435-7498) or by chat at https://www.help4wv.com/ccl.

Families can be connected, in times of crisis, with mobile regional crisis response and stabilization teams who can “assist with de-escalation over the phone or respond in person”.

“With West Virginia’s hospital system already overwhelmed due to the COVID-19 pandemic and the onset of flu season, we need to book our hospitals to serve our critically ill patients,” said Bill J. Crouch, DHHR Cabinet Secretary. “The Children’s Crisis and Referral Line is a critically important resource for the mental well-being and safety of children and families in West Virginia.”

The service can also be used for referrals to non-emergency behavioral health services as well as suicide intervention specialists who can “help healthcare providers and families plan for discharge and safety.” and enveloping service providers”.

A federal grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) was used by DHHR’s Office of Behavioral Health to fund the Children’s Crisis and Referral Line.

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