On July 15, the Biden administration announced the formal extension of the Federal Public Health Emergency (PHE) through October 13, 2022. During PHE, state Medicaid agencies are required to maintain health care coverage. health for all medical assistance programs, even if a person’s eligibility changes. To ensure that all Georgia Medicaid recipients are notified when their coverage is due for reassessment, the Georgia Department of Human Services (DHS) and the Georgia Department of Community Health (DCH) continue to urge Medicaid recipients to update update their account information and communication preferences.
Over the past two months, state agencies have communicated with Medicaid recipients via text and social media, directing them to the Georgia Gateway Website where they can view and update their personal information, including phone number, address, job or income, and number of people in their household. DHS and DCH are urging customers to go paperless and select the email communication option for the fastest alerts about their coverage.
DHS plans to open 108 additional offices statewide between August and November 2022 to allow for more face-to-face interactions with enrollees before the federal PHE expires. Twenty-six locations will open on August 15, 20 on September 15, 26 on October 17 and 36 on November 1.
For more information and details on next steps, please visit the new Medicaid Process Resource Center on the DHS website. It is updated regularly with important news, resources and planning documents.
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